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Terms and conditions Welcome to our nsscomputing Shop. If you continue to browse and use this Shop, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern nsscomputing's relationship with you in relation to this Shop. If you disagree with any part of these terms and conditions, please do not use our Shop. The term 'nsscomputing' or 'us' or 'we' refers to the owner of the Shop whose registered office is 5 Church Hall Road Rushden Northants NN10 9PA. The term 'you' refers to the user or viewer of our Shop. The use of this Shop is subject to the following terms of use: • The content of the pages of this Shop is for your general information and use only. It is subject to change without notice. • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Shop for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. • Your use of any information or materials on this Shop is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Shop meet your specific requirements. • This Shop contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. • All trade marks reproduced in this Shop which are not the property of, or licensed to, the operator are acknowledged on the Shop. • Unauthorised use of this Shop may give rise to a claim for damages and/or be a criminal offence. • From time to time this Shop may also include links to other Shops. These links are provided for your convenience to provide further information. They do not signify that we endorse the Shop(s). We have no responsibility for the content of the linked Shop(s). • Your use of this Shop and any dispute arising out of such use of the Shop is subject to the laws of England, Northern Ireland, Scotland and Wales. • You may cancel your contract with us for the goods that you order at any time up to the end of the 7th working day ‘starting the day after delivery of the ordered goods. You do not need to give us any reason for cancelling your contract, nor will you have to pay any penalty. You cannot cancel your contract if the goods plastic wrappings have been opened and therefore are unable to be re-sold. In addition you cannot cancel your contract if the goods that you have ordered are custom made to a specific size. To cancel your contract you must notify us in writing. This should be submitted in written form and posted to us or by e-mail to the following e-mail address: - shop@nsscomputing.co.uk If you have received the goods before you cancel your contract you do not have the right to cancel you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible. Once you have notified us that you are cancelling your contract any sum debited to us from your card will be re-credited to your account as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the condition that they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. Privacy Policy This privacy policy sets out how nsscomputing uses and protects any information that you give nsscomputing when you use this Shop. nsscomputing is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Shop, then you can be assured that it will only be used in accordance with this privacy statement. nsscomputing may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18th January 2014. What we collect We may collect the following information: • name and job title • contact information including email address • demographic information such as postcode, preferences and interests • other information relevant to customer surveys and/or offers What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: • Internal record keeping. • We may use the information to improve our products and services. • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the Shop according to your interests. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Shop in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better Shop, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Shop. Links to other Shops Our Shop may contain links to other Shops of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other Shop. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the Shop in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: • whenever you are asked to fill in a form on the Shop, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at shop@nsscomputing.co.uk We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to nsscomputing, 5 Chruch Hall Road Rushden Northants NN10 9PA. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.